Privacy Policy

Effective Date: 01/06/2025

Solfit Energy Private Limited (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website www.solfit.in or use our mobile application “Solfit” (collectively referred to as the “Platform”).

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

Information We Collect

Personal Information

• Full name
• Mobile number
• Email address
• Date of birth
• Gender
• Address (billing / shipping)
• KYC documents (Aadhaar, PAN)
• Bank account details (for payouts)
• Login credentials

Device & Technical Data

• IP address
• Browser type
• Device make & model
• Operating system & version
• Usage behavior & clickstream data
• Crash reports & performance metrics

Location Data: If permitted, we may collect precise or approximate location information to enable service delivery and personalization.

How We Use Your Information

• Register and manage user or Direct Seller accounts
• Process orders and deliver products
• Authenticate and verify identity
• Facilitate payments and commissions
• Send updates, offers, and support communications
• Improve platform performance and user experience
• Prevent fraud and enforce policies
• Comply with legal obligations

Sharing of Information

We do not sell or rent personal data. Information may be shared with authorized partners, service providers, regulators, auditors, or during corporate restructuring, strictly under confidentiality obligations.

Data Retention

Information is retained as long as necessary to fulfill policy purposes, comply with laws, resolve disputes, and enforce agreements.

Security of Information

We use reasonable technical and administrative safeguards. However, no system is completely secure, and users are responsible for safeguarding their credentials.

Cookies & Tracking

Cookies help enhance user experience and analyze traffic. Disabling cookies may affect certain features.

Children’s Privacy

Services are intended for users above 18 years (21 years in Maharashtra). We do not knowingly collect data from minors.

Grievance Redressal

Grievance Officer
Solfit Energy Private Limited
4th Floor, Plot No. 582, Hanuwant A, BJS, Jodhpur, Rajasthan – 342001
Email: [email protected]
Phone: 6376-845307

Contact Us

Website: www.solfit.in
Email: [email protected]